Arrivly grants you a manufacturer's guarantee for certain products on the freedom from defects, usability, workmanship and durability of the materials used for the specified period.

During this period, we will resolve a justified warranty claim at our discretion, free of charge, either through repair or replacement.

The warranty period begins on the date of purchase of this product and is valid throughout Germany.

The guarantee granted is available to you in addition to your statutory rights and does not affect them.

The guarantee only applies to non-commercial use of our products.

The guarantee does not cover damage caused by improper use, normal wear and tear, the effects of chemicals or force majeure, as well as interventions or repairs by you or third parties.

Accessories that are not part of the basic equipment of the product (promotional parts) are also excluded from the guarantee.

In the case of a warranty claim, please contact, enclosing the proof of purchase.

For general questions about the guarantee terms, please use our contact form.

For all other concerns that relate to a specific product, please use the contact form in your customer account, under applicable order.

These guarantee conditions apply to the following products:

This does not apply to the following products:

  • Protective glasses
  • Protective films

For the products mentioned under this point, the guarantee only applies in the event of damage during delivery

Limitation Of Liability

In no event shall Arrivly or its authorized suppliers be liable to you or any third party for any indirect, incidental, consequential, special or exemplary damages arising out of the use of the Product, including, without limitation, property damage, loss of value of the Product or any third party products that are used in or with the Product, or loss of use of the Product or any third party products that are used in or with the Product, even if Arrivly has been advised of the possibility of such damages. Arrivly has no liability for any damage or destruction to consumer electronics devices or other personal property that are in the Products, including, without limitation, laptops, cell phones, smartphones, tablets, MP3 players, DVD players or handheld devices, or any loss of data contained in the foregoing devices. Notwithstanding any damages that you might incur for any reason whatsoever (including, without limitation, all damages referenced herein and all direct or general damages in contract, tort (including negligence) or otherwise), the entire liability of Arrivly and any of its authorized suppliers shall be limited to the amount actually paid by you for the Product. Some States and/or jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.