General terms and conditions

1. Scope

The following Terms and Conditions apply to all orders placed via our online shop on the Amazon marketplace.

These Terms and Conditions also apply to businesses for future commercial relations without the need for any formal expression thereof. Unless expressly approved by us to the contrary, we cannot accept the contractual validity of any conflicting or complementary general terms and conditions used by any business.

2. Contractual partner, formation of contract

The contract is concluded with Yeghia Ghazaryan.

The display of products within the online shop constitutes a binding offer on our part to enter into a contract vis-à-vis the items. You have the possibility to conclude the ordering process via the shopping cart system or the 1-click-ordering. You may place our products in your basket without obligation and amend your entries at any time prior to submitting a binding order by using the correction facilities that are provided for this purpose and explained during the ordering process. The contract is formed by clicking on the order button which indicates your acceptance of our offer concerning the goods contained in your basket.
When ordering via the 1-click-ordering you submit your order directly without detour via the shopping cart. You accept our offer concerning the goods. By clicking the button ""Buy now with 1-Click"" an order is automatically generated which will be sent to the delivery address that you have provided and payment will be made with the payment method that you provided. Your 1-click settings can be viewed and amended at www.amazon.co.uk/gp/css/account/address/view.html. Furthermore, you have the possibility to change or cancel your 1-click-orders within 15 minutes.
Once you have sent your order you will immediately receive a confirmation via e-mail.


3. Contract language, saving of the contract text

The language available for contract formation is English.

The text of the contract will not be saved by us. However, you have the opportunity to view your previous orders via your amazon account. The complete text of the contract will not be accessible there. 

4. Payment

You may pay the invoice amount by credit card or direct debit. The processing of the payment is done by Amazon. Your account will be debited only after the goods have been sent out. Amazon will forward the payment to us without that we receive your payment details. More information can be found on the help pages of amazon.co.uk marketplace at www.amazon.co.uk/gp/help/customer/display?nodeId=201889310.

5. Right to cancel

Consumers are entitled to the statutory right to cancel, as described in the instructions on the right to cancel. Businesses are not granted any voluntary right to cancel.

6. Volountary return guarantee

Without prejudice to your statutory rights, we offer you the following voluntary return guarantee:
Products that you purchase from us may be returned to us within 30 days of receipt of the goods, provided that there are no grounds for exclusion, the goods are complete and in the same condition as when they were received.
New goods need to be new and unused when they are being returned as well as complete. Used goods may not contain any further signs of usage or damage. Goods for which you do not have a right to cancel cannot be returned, even under the voluntary return guarantee. Further details in particular about the cost of return can be found here: www.amazon.de/gp/help/customer/display.html?language=en_GB&nodeId=200804690. The same applies for any extended return periods, if applicable.

This return guarantee does not limit your legal rights and therefore also not your statutory right to cancel as described above.

7. Retention of title 

The goods shall remain our property until full payment is made.
For businesses, the following applies additionally: We reserve ownership of the goods until complete settlement of all claims arising from a current business relationship. You may resell reserved goods in ordinary business operations; you shall assign any claims arising from this resale – irrespective of connecting or mixing of the reserved goods with a new item - in the amount of the invoice amount to us in advance, and we accept this assignment. You remain authorised to collect the claims; however, we may likewise collect the claims ourselves, should you fail to fulfil your payment obligations.


8. Damage during delivery

For consumer the following applies: If the goods are delivered with obvious damage caused during delivery, please report the defect to the carrier and notify us without delay. Failure to make a complaint or to make contact does not in any way affect your legal rights or the enforcement of such rights, notably your warranty rights. However, in doing so you help us to assert our own claims against the carrier or transport insurer.

Applicable to businesses: The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment. "Kaufleute" as defined by the German Commercial Code (HGB) are subject to the inspection and notification requirements set out in § 377 HGB: The purchaser must examine the goods immediately after their delivery by the vendor, as far as this is practicable in the ordinary course of business, and upon the discovery of any defect must immediately give notice thereof to the vendor. Should you fail to comply with the instructions set out therein; the goods will be deemed to have been approved unless the defect was not detectable on inspection. This shall not apply if a given defect has been concealed by us deceitfully.

Applicable to businesses: The risks of accidental loss or deterioration of the goods will transfer to you once we have submitted the item to the haulier, carrier or other contractor for forwarding to the defined person or establishment. "Kaufleute" as defined by the German Commercial Code (HGB) are subject to the inspection and notification requirements set out in § 377 HGB: The purchaser must examine the goods immediately after their delivery by the vendor, as far as this is practicable in the ordinary course of business, and upon the discovery of any defect must immediately give notice thereof to the vendor. Should you fail to comply with the instructions set out therein; the goods will be deemed to have been approved unless the defect was not detectable on inspection. This shall not apply if a given defect has been concealed by us deceitfully.

9. Warranty and guarantees

We are under a legal duty to supply products that are in conformity with this contract.
For consumers, statutory warranty rights governed by the law of the country where the consumer has his habitual residence apply. Information on any additional guarantees and their precise conditions that may apply can be found next to the product and on specific information pages in the shop, if applicable. Complaints can be submitted by consumers and businesses to our contact details given in the supplier identification.

When you exercise your warranty rights and we deem it necessary to receive the goods back in order to examine your complaint, you must send back the goods at our cost to the address given above. We are committed to respond to any complaint immediately, but no later than within 14 days of its submission.

10. Liability

We shall in any case be liable without limitation for claims due to damages that have been caused by us, our legal representatives or legal agents
• for injury to life, limb or health
• for deliberate or grossly negligent breach of duty
• for guarantee commitments, where agreed
• towards consumer.
Except these cases, our civil law liability is limited to the foreseeable and direct damages at the time of contract conclusion.


11. Online dispute resolution

The European Commission provides a platform for online dispute resolutions (ODR) which can be accessed at ec.europa.eu/consumers/odr/. We are ready to participate in extra-judicial dispute settlement proceedings before a consumer dispute resolution body. 

12. Final provisions

If you are a business, German law applies, to the exclusion of the UN Sales Convention.


AGB erstellt mit dem Trusted Shops Rechtstexter in Kooperation mit FÖHLISCH Rechtsanwälte.