We just want to let you know that we're here for you, taking care to get orders to you safely and to keep you up to date on the changes we've made during this time.
Dear customers, due to today's situation, it is very important to protect your health. To slow the spread of Covid-19, the government has taken various measures. Therefore, we would like to inform you that all of our goods have been disinfected several times with the 96% alcohol for your and our safety. On your part, we ask you to disinfect the package after receiving the shipment. We also ask for your understanding that, for the reasons mentioned above, the returns will require a little longer (2-4 working days), as they also have to be disinfected before processing.
We will send your orders out by post on time. Unfortunately,
we ask you to note that due to the current situation with Covid-19, the delivery time, due
to higher parcel quantities and security measures, can take a little longer than promised
by Deutsche Post and DHL. We ask for your understanding and patience. We ask our customers
to note that delivery by DHL may take longer due to the current situation because of
security checks on the borders. To track your order, we ask you to check the status of
the shipment using your shipment number.
Thank you for your cooperation and understanding.
Take care, be kind and stay connected.
